Privacy Policy

Your privacy matters to ValetGrid (Goldmine Ventures (the "Company", "we", "ValetGrid", or "us"). This Privacy Policy explains how we collect, process, use, share and protect information about you. It also tells you how you can access and update your information and make certain choices about how your information is used.

The Privacy Policy covers both "online" (e.g. web and mobile services or Mobile Application, however accessed and/or used, whether via personal computers, mobile devices or otherwise) and "offline" (e.g., collection of data through mailings, telephone, or in person) activities owned, operated, provided, or made available by the Company. Our "online" and "offline"activities, in relation to facilitation of parking. BY ACCEPTING THE CUSTOMER TERMS AND CONDITIONS, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY. Please review the following carefully so that you understand our privacy practices. If you do not agree to this Privacy Policy, do not accept the Customer Terms and Conditions or use our Services. This Privacy Policy is incorporated by reference into the Customer Terms and Conditions.

How do we collect and use information?

Member Account Information

If you are a Member, we collect certain information that can be used to identify you, such as your name, email address, phone number and credit card number ("Personal Information"). If you have created an Account using your login credentials, we will be able to access and collect your name and email address and other Personal Information that your privacy settings on the social networking service account permits us to access. In such an instance, we may also collect your age, photograph and other information. We don't receive or store passwords for any of your social networking service accounts.

Vehicle Information

We collect certain information about the vehicles for which our service users utilize the vehicle parking and related services offered by ValetGrid (collectively, the "Digital Parking Services"). We collect each such vehicle's license plate number and will combine such information with Personal Information we have about such service users.


Information collected by the Mobile Application

Our Services are primarily provided through the Mobile Application. We may collect and use technical data and related information, including but not limited to, technical information about your device, system and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support and other services to you (if any) related to such Mobile Applications.
When you use any of our Mobile Applications, the Mobile Application may automatically collect and store some or all of the following information from your mobile device ("Mobile Device Information"), in addition to the Device Information, including without limitation:

  • Your mobile operating system
  • The type of mobile internet browsers you are using
  • Your geo location
  • Information to allow us to personalize the services and content available through the Mobile Application

Changes to the Privacy Policy

From time to time, we may update this Privacy Policy to reflect changes to our information practices. Any changes will be effective immediately upon the posting of the revised Privacy Policy. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on the Services prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.


Disclaimer Policy

The customer agrees and acknowledges that the use of the Mobile App/Website is at the sole risk of the customer and that Company disclaims all representations and warranties of any kind, whether express or implied as to condition, suitability, quality and fitness for any purposes are excluded to the fullest extent permitted by law.
The information contained in this Website / Application is for general information purposes only. The information is provided by ValetGrid and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arise out of, or in connection with, the use of this website.
Through this website you may be able to link to other websites which are not under the control of ValetGrid. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the Website / Application up and running smoothly. However, ValetGrid takes no responsibility for, and will not be liable for, the Website / Application being temporarily unavailable due to technical issues beyond our control.

We keep your personal information private and safe - and put you in control.